The product

Everything a clinic does, in one place.

Praclyn is not a scheduling app with billing bolted on. It is the whole working day — the front desk, the consulting room, the counter, the lab and the ledger — built as one system so nothing has to be re-entered on the way through.

Appointments and the queue

Booking that knows the roster, and a live queue board the whole front desk works from.

Slots come from each doctor’s working hours and roster, so a booking cannot land on a day they are not in.
A live queue board — waiting, in consultation, done — that the receptionist and the doctor see the same way.
Walk-ins, reschedules and cancellations free the slot they were holding.
Follow-ups are tracked as their own list, so nobody is lost between visits.

Patient records

One record per patient, with the history a doctor actually reads before a consult.

Registration in seconds, with duplicate detection on the phone number before a second record is created.
A running problem list and medication list, not just a pile of past notes.
Every visit, prescription, lab order and bill on one timeline.
Consent capture and an audit trail on the record itself.

Consultations and prescriptions

A prescription in under thirty seconds, printed on your own letterhead.

Drug autocomplete over a stocked catalogue, with dose, frequency and duration as one keystroke each.
Interaction and allergy checks that run on every prescription — on every plan, at every price.
Vitals recorded by the nurse, and the note that names who wrote it.
A4 prescriptions, lab reports and receipts that print correctly the first time.

AI that does the typing

A scribe for the note, an assistant for the question, a receptionist for the phone.

AI Scribe turns what was said in the room into a structured consultation note for the doctor to approve.
Ask AI answers questions about your own clinic’s data — today’s revenue, this month’s no-shows — in a sentence.
The AI Receptionist handles routine booking and reminder conversations over WhatsApp.
Every AI call is metered and shown to you in rupees, so the bill is never a surprise.

Billing, dues and day close

Money that reconciles at the end of the day, and a trail for every change.

Invoices with GST, part payments, and dues tracked until they are cleared.
A day-close that balances collections against what was actually billed.
Voids, discounts and invoice versions are recorded rather than overwritten — an approval trail, not an eraser.
Expenses and doctor payouts computed from the visits they came from.

Pharmacy and inventory

The in-house counter, with GST, MRP and stock that stays honest.

Sales that draw down stock, with HSN and GST snapshotted onto every line.
MRP against sale price, so a discount is visible rather than assumed.
Batch and expiry tracking on inventory items.
Counter takings land in the same day-close as everything else.

Lab orders and reports

Order from the consultation, collect from the lab queue, report on your letterhead.

A priced test catalogue; ordering snapshots the fee so a later price change never rewrites an old bill.
A lab queue for the technician, separate from the clinical queue.
Results entered once and printed as a report the patient can take away.
Tests attributed to the department that ran them.

Reminders that arrive

WhatsApp, SMS and email — with delivery recorded, not assumed.

Appointment reminders, follow-up nudges and payment reminders.
Delivery receipts stored against the message, so “it was sent” is a fact rather than a hope.
Indian SMS goes out on DLT-registered templates, as the law requires.
Every message is counted against your plan and shown in your usage.

Reports the owner reads

What came in, what went out, and which doctor brought it.

Daily and monthly collections, split by service, department and doctor.
Unbilled visits surfaced as a list to act on rather than a number to worry about.
Referral tracking, internal and external.
An owner’s home screen that answers “how did we do?” without a report being run.

Roles, roster and departments

A polyclinic’s structure, not a single doctor’s spreadsheet.

Owner, admin, doctor, nurse, receptionist, pharmacist and lab roles, each seeing only their own work.
Modules switched on or off per role, enforced on the server rather than hidden in the menu.
Departments and a priced service catalogue everything else hangs off.
Doctor rosters and working hours that drive what can be booked.

Documents that look like yours

Your letterhead, your registration numbers, your clinic’s name on every sheet.

A4 prescriptions, bills and lab reports with a configurable letterhead.
Printing works on the first try — the page is laid out for the sheet, not for the screen.
Documents export and print on every plan, including a lapsed one.

Built for the DPDP Act

Per-clinic isolation, an audit log, consent records and an export you own.

Every record is scoped to your clinic at the database layer, not by a filter someone remembered to write.
An append-only audit log of who did what, and when.
Consent captured on the patient record.
Two-factor authentication, backups and full data export — never sold as an upgrade.

Want to see it on your own clinic’s day?

We’ll set up your doctors, services and prices during the call, so you are looking at your clinic rather than a demo one.

Book a demo See pricing